MediRoutes is a B2B app used by the non-emergency medical transportation (NEMT) industry to track and manage the transport of medical patients. NEMT drivers use the MediRoutes app to view and perform their list of scheduled trips. As these trips are being performed, NEMT dispatchers can see where their drivers are and the ETA of their next patient pickup or dropoff.
NEMT dispatchers need to be able to see where their drivers are in the middle of the work day, even if their drivers are using another app (such as Mail or Google Maps). In order to provide accurate ETAs to hospitals and doctor's offices, our app needs to be able to determine and share the real-time geolocation of the driver for the duration of their work day. This is a line of business app used by the medical community to track and manage patients coming to and from doctor's visits.
To get the most out of using the MediRoutes app, we request access to your location data.
You can change your security preferences at any time in your phone’s settings.
These permissions are never used outside your normal use of the app. We take your data privacy seriously.
MediRoutes uses your phone’s location services to give you a great ride experience. We only access your location if the MediRoutes app is running on your phone AND you are logged into the app. If you close the app OR log out of the app, we won't access that info.
Sharing your location data with us turns background location sharing on. Background location sharing means you're sharing your location with us even when the app isn't visible on your screen.
You can control background location sharing in your MediRoutes app settings.
To do so:
If you turn background location sharing off, MediRoutes will not function as designed since the core feature of the Mediroutes mobile app is to allow dispatchers to view their fleet’s location and ETAs in real time.
If you want to upload pictures for vehicle inspections, we’ll ask for access to your camera.