Where's My Ride
Where's My Ride allows dispatchers and health care professionals to easily view where a drivers at on their route to pick up a patient. You can easily see patient contact information, the pickup and drop off locations and driver vehicle statuses. You can also see how many stops the driver has left before he reaches the patient - all in real time.
Step 1 – Navigate to Where's My Ride
Navigate to the Where's My Ride page and you'll be presented with a list patients that you have access to as defined in the MediRoutes Desktop Application.
Step 2 – View Trips for Today or Tomorrow
You can switch between trips for today or tomorrow as shown below.
Step 3 – View Patient Information
To view patient information, click the Patient Details button. This will slide down to reveal the patients information. You can easily open/close this information so that it doesnt interfere with your workflow.
Step 4 – Select Trip to View Details
Below, we've clicked on an unscheduled trip. The details will slideout from the right side of the screen displaying a map with the Pickup and Dropoff addresses. Simply hover the arrow icons on the map to see these addresses or click them on mobile.
Step 5 – View Driver Details
Below, we've clicked on a scheduled trip. When the detail view slides out you'll notice the car icon on the map. If you hover the vehicle icon you will be presented with information about the driver and his vehicle.
Step 6 – Set Will Call Time
Below, we've clicked on a will call trip. When the detail view slides out you can enter the time for pickup. We automatically set the time to the current time that you clicked on the panel. This can easily be edited by clicking in the three fields and selecting the desired time.
We can see below that the will call trip now has our desired time next to the will call label. Please note that the trip still needs to be scheduled.
Step 7 – View Map in Full Screen
If you would like to the view the drivers route in more detail, or simply want a larger viewing area. Click the green Map button to open fullscreen mode. To exit this setting, just click the green map button again.
Where's My Ride - Mobile View
Using WMR has never been easier. We built it from the ground up so that you could view all your drivers in real time - from anywhere!
